FUEL THE FIRE | GIVING DAY IS HAPPENING NOW
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southeastern university
Welcome to SEU! This Virtual Orientation will help you with everything you need to know to start your semester off right. Be sure to connect with the individual departments mentioned below for help.
We’re so glad you’ve joined the Fire Family — here’s to an amazing year!
Welcome to SEU! This Virtual Orientation will help you with everything you need to know to start your semester off right. Be sure to connect with the individual departments mentioned below for help.
We’re so glad you’ve joined the Fire Family — here’s to an amazing year!
Click on the tabs below to navigate to your orientation information.
SEU’s Student Financial Services (SFS) team is here to help make the process of paying for college as easy and stress-free as possible. Our team of SFS Counselors is here to help you via email, phone, or in person on our Lakeland campus.
One of the most common questions we receive is when you have to pay your bill. We ask that students pay their outstanding balance for what is not covered by financial aid and/or a payment plan by the first day of the semester.
Contact
863.667.5018 | SFS@seu.edu | calendly.com/seusfs (phone appointments)
Technical help is just a phone call or email away! Our friendly SEU Help Desk staff can assist with technical issues such as password issues for SEU systems, issues connecting to the SEU network, and many others. The Help Desk hours are Monday–Friday, 8:00 AM–4:30 PM ET.
It is important to access SEU email daily as it is your official mode of communication as an SEU student.
When you fill out your admission application, you can opt-in to receive SEU texts for important information and reminders. You can also have an option to opt-in annually through MyPortal (JICS). An opt-out option can be selected at any time by replying ‘Stop’ to an SEU text message.
Visit this page for instructions on setting up your account.
Visit this page for additional IT Help Desk information.
Contact
863.667.5028 | helpdesk@seu.edu (tech help) | idtsupport@seu.edu (MyFire)
If you need assistance after hours, please contact 24/7 support at 888.889.6599 for assistance with password problems and issues related to MyFire.
Visit the Help Desk page or go directly to your OneLogin Dashboard. You can see your open tickets and previous tickets in this portal along with seeing updates to your open tickets.
When emailing helpdesk@seu.edu, please include all relevant information related to your issue. It is helpful if you also include your SEU ID number and a phone number where you can be reached.
Visit this page for instructions on setting up your account.
Once logged in, you will be able to access all of your SEU systems: email, MyFire, MyPortal (JICS), SEU Financial Aid Portal (NetPartner), and others.
Here is an overview of what you’ll find in your OneLogin Dashboard. (Select Company: SEU)
Title IX: A page that explains your rights related to sexual harassment and misconduct. This page also includes contact information should you need to report a matter.
Change of Status: Change your status as a student (such as changing from an online student to a traditional in-person student).
SEU Financial Aid Portal (NetPartner): Your financial aid portal.
Help Desk: Submit a support request or check on the status of a current ticket.
MyPortal (JICS): Register for courses, see your course schedule, see your degree plan, pay your bill, work with different forms, and many other things related to student life.
MyFire: This is your online learning portal. Your course content lives here and this is where you will complete all of your course assignments. You will spend most of your time within this system.
MySEU: This internal system offers different forms and information related to being an SEU student.
SEU Email: All communication from SEU will be sent to your SEU email account.
SEU Single-Sign-On: This page relays information related to setting up multi-factor authentication for your SEU account.
SEU.edu: The main SEU website.
Steelman Library: The SEU Steelman Library page gives you access to resources, databases, and articles.
Student Finances: This link will take you directly to the Student Finances tab in MyPortal (JICS) where you can download 1098-T tax forms, see information related to your financial account, and pay your bill through the Nelnet portal.
Student Success: This web page is dedicated to providing resources to assist in making your college journey successful. There are links to our tutoring center, the advising office, student jobs, and various other resources to help you succeed at SEU.
TimelyCare: This link takes you to an online counseling portal that is available to all SEU students.
Our faculty collaborates with you throughout your time at SEU to make sure you’re taking the correct courses to stay on track for graduation in your chosen degree program. You can learn how to choose and register for courses, find out who your faculty advisor is, or schedule an appointment with them. Click here to learn more!
Contact Advising at 863.667.5082 or advising@seu.edu with questions.
To locate your advisors, log in to JICS and select the Student tab. Then click Degree Info from the left-hand menu. Your advisors and their email addresses will be listed there as well as on your degree audit.
MyFire is your online learning management system. Here you will access your courses, submit assignments, view assignment grades, and access online tutoring.
To review the full-length versions of the MyFIRE tutorials, navigate to MyFIRE HelpDocs and/or the MyFIRE Student Resource course. If you do not have access to the MyFIRE Student Resource course, please contact idtsupport@seu.edu.
It is also recommended that students review SEU’s Technical Requirements to have the best user experience in MyFIRE.
Contact
The primary goal of the Office of the Registrar is to support students throughout their academic journey. We maintain accurate and confidential student records, ensuring compliance with FERPA, the Family Educational Rights and Privacy Act.
Our team is here to help you from the time you are admitted to the time you graduate by providing friendly and efficient service. Below you will find helpful information about the Office of the Registrar. We are dedicated to making your university experience a smooth and successful one, so if you have any questions or need assistance, don’t hesitate to to reach out to us.
Contact
863.667.5015| registrar@seu.edu | SEU.edu/registrar
Visit this page to learn about FERPA and how to set up Parent Portal access.
Planning for the Finish Line… even though you are just starting your Master’s or Doctoral journey, it is vital to know the steps for completion. Graduate programs often move quickly, so we encourage you to mark these dates in your calendar now.
Who needs to apply for graduation? Students completing any degree program or certificate must submit a formal graduation application to receive their diploma.
When do I apply? You must submit your application by the specific deadline for your intended graduation term.
Where to Apply? Applications are located in MyPortal (JICS) under the Graduation tab. This application alerts our team to review your records and approve you for graduation.
Commencement Ceremony: Commencement takes place each fall and spring to celebrate our graduates. As long as you submit an on-time application and meet eligibility requirements, you will be invited to
If you need to take a particular course and it is not being offered on campus or online, and there is not an appropriate course substitution approved by your department chair, you may seek approval for a directed study. A directed study is where you work alone or with a small group of students directly with an instructor (typically in an online modality). The directed study form may be requested by emailing registrar@seu.edu and must be completed with all required signatures before the course can be added to your schedule. Typically, directed study approval is reserved for graduating seniors. Once processed, you will be provided confirmation through your SEU email.
SEU offers three distinct learning delivery methods: Traditional (Main Campus), Online, and Partner Sites (church sites across the U.S.). Should you decide to change your delivery method (e.g., switching from Online to Main Campus, or Partner Site to Online), you must submit a formal request.
How to Access the Form:
Timing & Processing: You may submit a Change of Status request at any time during the semester. However, if it past the add/drop deadline for the beginning of the semester and you are enrolled in courses, it will not be processed until end of the current semester.
Important Considerations: Changing your delivery method effectively changes your program and will significantly impact your billing, financial aid, and degree requirements. We strongly suggest speaking with your Academic Advisor and Financial Aid counselor prior to submitting the form.
Visit this page for more information about transfer credit policies and processes.
Once your transfer documents are received from Admissions, our Transcript Evaluation team will automatically begin the review process. You will be notified via email at two key stages:
Important: Please keep a close watch on your seu.edu email account for these notifications.
At SEU, we care about your holistic well-being. As an SEU student, you have access to resources and people that can help guide and equip you for success.
These resources include:
We encourage all students to peruse our Center for Student Success page for detailed information on available resources while enrolled at SEU.